DNS records setup with name.com

If you use name.com as your domain name registrar and DNS provider, here is how to add the DNS records generated by Engage when you configure your custom domain for email sending.

• Log in to your Name.com account.

• Click on My domains at the top right corner of the screen.

• Select the domain name you want to update the records for (i.e, the domain you have connected to Engage) and Click on Manage DNS Records.

• Select TXT from the Type dropdown. (You will need to repeat the following steps for the 5 DNS records generated by Engage. We will start with the first TXT record but the order doesn’t really matter as long as all the records are added).

• In the Host field, enter the Hostname provided by Engage. This will be available on your Engage dashboard and/or emailed to you. This should look something like this: emXX (where XX is a set of random numbers and alphabets). Don’t use the full form e.g emXX.yoursite.co

• In the Answer field, enter the value provided by Engage. This should be: v=spf1 include:mailgun.org ~all

• Click on Add Record.

• Repeat the step for the next TXT record. In the Host field, enter the hostname provided by Engage. This should look something like this: smtp._domainkey.emXX

• In the Answer field, add the value provided by Engage. This should be a long text that starts with k=rsa.

• Click on Add Record.

• Next, add a CNAME type.

• Under Host, enter the hostname from Engage. It should look similar to this: email.emXX

• In the Answer field, add the value provided by Engage. This should be mailgun.org

• Click on Add Record.

• Next, add the first MX record by selecting the MX type.

• In the Host field, enter the hostname provided by Engage. This should look something like this: emXX

• In the Answer field, enter the value provided by Engage. This should be mxa.mailgun.org

• Under Prio (Priority), leave the value as 10.

• Click on Add Record.

• Repeat for the second MX record. This time, the answer field value should be mxb.mailgun.org. Leave Prio as 10 and Add Record.

• Your DNS records should now be completely updated.

• Wait for a few minutes and go to your Engage dashboard. Click on Verify Domain under the verification warning. Sometimes, it may take a few hours before the propagation is complete so don’t worry if it doesn’t work immediately. If after 24 hours it’s yet to be verified, please send us an email to hello @ engage.so