Sender Profiles

Sender Profiles allows you to create sender identity—sender name and email for email messages or sender IDs for SMS—you can use when you are creating a Campaign or Automation. This means you do not have to repeatedly type the sender name and email or sender ID every time you want to create an email campaign or Automation. You can pick from your list of Sender Profiles.

How to Create a Sender Profile

There are two ways to create a Sender Profile

1. Sender Profiles are automatically created when you type a new "from" name or "from" email when you send an email or type a new Sender ID when you send an SMS via campaigns or Automations.

2. To manually create a Sender Profile

   1. Go to Settings -> Sender Profiles on your Engage account dashboard.

   2. Click the Add new Sender button to add a Sender Profile for email.

   3. Enter the Sender name and email you want to add and click the Add button.

   4. Click the Add new SenderID button to add a Sender Profile for SMS.

   5. Enter the Sender ID you want to add and click on the Add button.

How to edit a Sender Profile

• Go to Settings -> Sender Profiles on your Engage account dashboard.

• Mouse over the Sender Profile you want to edit.

• Click the edit icon.

• Edit the details of the Sender Profile and click the Update button.

How to delete a Sender Profile

• Go to Settings -> Sender Profiles on your Engage account dashboard.

• Mouse over the Sender Profile you want to delete.

• Click the delete icon.

• You will be asked if you want to confirm deletion. Once you are sure you want to go ahead, click the Yes, Delete button.